Waste Centre Customer Experience Coordinator

5 days ago


Melbourne, Victoria, Australia beBeeCommunication Full time $57,600 - $106,320
Customer Service Officer Job Description

We are seeking a skilled and customer-focused professional to join our dynamic team at the Recycling Centre. As a key member of our customer service team, you will provide exceptional customer experience to the community and support the efficient operation of the centre.

  • Prepare the facility for daily operation by following start-up procedures
  • Effectively communicate with customers and colleagues to ensure smooth day-to-day operations
  • Assess loads of waste to determine the appropriate charge type and amount
  • Collect payment from customers and enter data into the point-of-sale system

Key Responsibilities

Our ideal candidate will have excellent communication skills, be able to work effectively in a team environment and possess previous experience in direct customer service. The successful applicant will also have strong analytical skills and be able to accurately assess waste types and charges.

Requirements

  • Excellent communication and interpersonal skills
  • Previous experience in direct customer service
  • Strong analytical and problem-solving skills
  • Ability to build and maintain effective relationships


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