
Strategic Deployment Specialist
4 days ago
As a Regional L2C Deployment Lead, you will play a critical role in deploying the newly designed Lead to Cash Omni Solutions to the Asia Pacific Markets. You will collaborate with the EOS COE and GPOs to design the deployment strategy and playbook, ensuring the adoption of the core solutions and strong alignment of businesses to standardized global processes.
The scope of this role includes capabilities such as B2B CRM, Field Sales Execution, Customer 360, Webshop, enabled by mainstream technology platforms including Salesforce, SAP S/4 Hana, etc. This is an exciting opportunity to be a key enabler of value creation for the business by ensuring a high-quality transformation of the Demand function systems, processes, and tools.
- Deployment of L2C Omni capabilities (Salesforce CRM, Field Execution, Customer Service) to all Asia Pacific Markets
- Development of deep expertise on end-to-end Processes and Systems to lead thinking on the most effective and efficient way that RC can be "Easier to work WITH and FOR"
- Key voice of the local FUNCTION in the project, escalating issues for resolution with speed and proactively managing the market teams
- Internal collaboration with the COE, APAC EOS Business Team, CXO, and data to ensure the successful completion of milestones
- External collaboration with 3rd party vendors such as Salesforce.com, System Integrators, and Business Integrators
Required Skills and Qualifications
- 7-10 years of experience in demand/sales function and ideally with experience in deployment of new digital capabilities
- Experience of driving business process changes and change management impacts across teams
- Demonstrable experience of delivering through others and creating collaborative relationships
- Good communication, especially in English, and interpersonal skills
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