IT Support Specialist for SCCM Deployment

2 days ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $90,000 - $140,000

We are seeking a skilled IT Support Specialist to join our team in Victoria. As a key member of our organization, you will be responsible for delivering seamless support experiences to customers worldwide.

Job Description

The successful candidate will own, investigate, and solve customer technical issues, collaborating with teams and leveraging troubleshooting tools and practices.

Key Responsibilities
  • You will lead or participate in building communities with peer delivery roles and share knowledge where appropriate.
  • You will develop specific technical and professional proficiency to enable you to resolve customer issues through training and readiness.
  • You will identify potential product defects and escalate them to resolve, contributing to product improvements.
Required Skills and Qualifications
  • Experience in Microsoft Configuration Manager (current branch and previous versions)
  • Microsoft Endpoint Manager Administration, High Availability for Sites, MECM Hierarchies, and Architecture
  • Knowledge and advanced troubleshooting skills with Microsoft MECM/SCCM
  • Task sequence creation and troubleshooting for OSD
  • Experience in WSUS, Software Update Management, Windows updates implementation and troubleshooting
  • Application deployment, Packaging, and content
Benefits and Opportunities
  • This role offers an opportunity to accelerate your career growth and hone your problem-solving, collaboration, and research skills.
  • Develop your technical proficiency in SCCM and contribute to product improvements.

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