Exceptional Guest Experience Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeFrontOfficeRepresentative Full time
Job Opportunity:

We are seeking a Front Office Representative to provide exceptional guest experiences from arrival to departure.

  • Welcome guests with enthusiasm and ensure their satisfaction;
  • Handle financial transactions securely;
  • Support group check-in preparation and communication;
  • Manage internal and external phone calls;
  • Store and deliver guest luggage safely;
  • Deliver items promptly to guest rooms.

Requirements:

  • Hotel industry training, management experience, and fluent English language skills;
  • Inspire teams and guests alike; possess local knowledge and recommendations;
  • Ambitious and accountable for actions taken;
  • Promote personal growth and character development.

Key Skills:

  • Customer Service
  • Financial Transactions
  • Communication
  • Teamwork
  • Time Management

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