Executive Liaison and Operations Coordinator

3 weeks ago

Sydney, New South Wales, Australia Altius Group Full time

About Us

Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. As a full-time motivated Client Services Liaison/Administrator, you'll work in our Health Assessment Centre located in Darlinghurst.

Your New Role:

  • You'll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.
  • Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs.
  • Provide a welcoming and supportive experience for clients during their clinic visits.
  • Welcome clients with a light breakfast before their assessments ensuring they start their experience on a positive note. You will also ensure the space remains tidy and ready for the next client.
  • Perform general office administration tasks, including invoicing and record keeping.
  • Handle incoming phone calls and respond to client inquiries.
  • Act as a liaison between clients, doctors, and other healthcare professionals.
  • Organize and manage the filing and screening of medical records.
  • Monitor and facilitate the timely completion of client medical reports.
  • Support the Manager with various tasks as needed.

What You'll Bring:

  • A passion for delivering exceptional customer service.
  • Strong communication skills to effectively interact with clients and professionals.
  • Meticulous attention to detail and a proactive attitude.
  • Prior office experience, ideally in a professional setting.
  • The ability to handle multiple tasks efficiently in a busy environment.

Why Work With Us:

  • We're a dynamic, forward-thinking preventative health company where you'll be part of a fun, energetic team at our vibrant Darlinghurst clinic.
  • We offer hands-on training, career development opportunities, and an annual educational allowance to help you grow and sharpen your skills.
  • You'll earn bonus payments when you and your team hit your KPIs – we reward hard work.
  • We're an inclusive workforce and an equal opportunity employer, committed to diversity and inclusion.

Estimated Salary: AU$ 60,000 - AU$ 80,000 per annum, depending on experience.

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