Logistics Operations Liaison
5 days ago
Established in Australia, New Zealand and the United Kingdom for over 18 years, people2people is a market-leading logistic organisation providing international air and sea freight forwarding, together with integrated services.
The Role
We are seeking an experienced Logistics Operations Liaison to join our Customer Service division. This key role will involve:
- Developing productive relationships with clients and acting as their liaison with our Sales, Operations and Account Management teams.
- Ensuring the smooth transition of new clients into our business and communicating their needs to internal stakeholders.
- Monitoring shipments, order status, grievances and ongoing claims, as well as responding to invoice and billing queries.
Requirements
To be successful in this role, you will require:
- Freight forwarding or supply chain operations experience.
- A solid understanding of quoting and tender documents.
- Excellent communication skills and the ability to work in a team environment.
What We Offer
This role provides the opportunity to work for a leading logistics company in a close-knit team environment, offering hybrid working arrangements, personal development opportunities and career progression. The estimated annual salary for this position is $80,000 - $110,000 AUD.
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