Cafe and Retail Operations Manager

4 weeks ago


Melbourne, Victoria, Australia Hospoworld Resourcing Full time

About the Opportunity

Hospoworld Resourcing is seeking a highly skilled and experienced Cafe and Retail Operations Manager to join our team in Seymour, Victoria. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our cafe and retail store, ensuring seamless customer service and efficient operations.

Key Responsibilities

  • Manage a team of 5 across both outlets, ensuring excellent customer service and efficient operations
  • Assist with shift management, including rostering and stock management
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control costs, including COGs, labour, and wastage

Requirements

  • Minimum 1 year of retail or hospitality management experience
  • Proven track record of success in managing teams and driving business growth
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

What We Offer

  • Competitive salary and employee perks
  • Monday to Friday, days only roster
  • Opportunity to work with a dynamic and growing organization
  • Clear lines of communication and reporting directly to the Operations Manager

How to Apply

Please attach your CV and click APPLY.



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