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Cafe Operations Manager

1 month ago

Melbourne, Victoria, Australia Workforce Extensions Full time
Assistant Cafe Manager

Workforce Extensions is seeking an experienced Assistant Cafe Manager to lead our team and deliver exceptional customer service in our new cafe.

We are committed to building a positive and collaborative team environment, and we are looking for someone who shares our passion for quality and customer satisfaction.

Key Responsibilities:
  • Manage and motivate the front of house team to deliver exceptional customer service
  • Work closely with the kitchen team to ensure timely and quality food and beverage service
  • Collaborate with the kitchen team in menu training and allergy matrixes
  • Foster a positive and energetic team environment
  • Handle customer complaints and resolve issues effectively
  • Oversee and organize bookings
  • Work closely with the management team
Requirements:
  • Minimum 2 years experience in a similar role
  • Excellent customer service and communication skills
  • Demonstrated leadership and people management skills
  • Organizational skills and attention to detail
  • Ability to multitask and perform under pressure
  • Flexibility to work flexible hours, including evenings and weekends
  • Familiarity with POS systems and booking systems

We offer an attractive hourly rate and potential relocation support. If you are a passionate hospitality employee who is committed, reliable, and seeking long-term employment, we encourage you to apply.