Cafe Operations Manager
1 month ago
About the Role
This is a rare opportunity for an experienced hospitality professional to join our team as a Cafe Manager. You will be responsible for leading the front of house team to provide exceptional customer service and manage the day-to-day operations of our 125-seat Mezzanine Cafe.
Key Responsibilities
- Manage front of house for breakfast, lunch, and afternoon tea
- Lead, coach, and mentor the team to strive for exceptional customer service
- Manage daily service, rostering, purchasing, cleanliness, and hygiene
- Open and close the cafe
Requirements
- Previous hospitality and team management experience
- Confidence in dealing with customers
- Barista skills
- Ability to manage rosters and purchasing
- Natural leadership skills
What We Offer
- A rare opportunity in hospitality with a competitive salary package
- Access to staff discounts of 30% off full-price products and an additional 15% off reduced items from the homeware's ranges
- Invaluable experience working alongside our talented and passionate Works and Head Office Support Teams
- A great inner-city location in the vibrant Glenferrie district of Hawthorn, close to public transport
- 100% Australian owned business that is continuously growing and strong
- Access to our Employee Assistance program to ensure that your well-being is continuously supported
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