Cafe Operations Manager

1 month ago


Melbourne, Victoria, Australia Bed Bath N' Table Full time

About the Role

This is a rare opportunity for an experienced hospitality professional to join our team as a Cafe Manager. You will be responsible for leading the front of house team to provide exceptional customer service and manage the day-to-day operations of our 125-seat Mezzanine Cafe.

Key Responsibilities

  • Manage front of house for breakfast, lunch, and afternoon tea
  • Lead, coach, and mentor the team to strive for exceptional customer service
  • Manage daily service, rostering, purchasing, cleanliness, and hygiene
  • Open and close the cafe

Requirements

  • Previous hospitality and team management experience
  • Confidence in dealing with customers
  • Barista skills
  • Ability to manage rosters and purchasing
  • Natural leadership skills

What We Offer

  • A rare opportunity in hospitality with a competitive salary package
  • Access to staff discounts of 30% off full-price products and an additional 15% off reduced items from the homeware's ranges
  • Invaluable experience working alongside our talented and passionate Works and Head Office Support Teams
  • A great inner-city location in the vibrant Glenferrie district of Hawthorn, close to public transport
  • 100% Australian owned business that is continuously growing and strong
  • Access to our Employee Assistance program to ensure that your well-being is continuously supported


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