Corporate Cafe Experience Manager

1 day ago


Melbourne, Victoria, Australia Hub Australia Full time

**About Us**

HUB AUSTRALIA is a leading provider of innovative workspace solutions. Our mission is to create vibrant and dynamic environments that foster productivity, creativity, and community.

We're currently seeking an exceptional Corporate Cafe Experience Manager to join our team at our Melbourne Hub. As a key member of our operations team, you will play a crucial role in delivering an outstanding customer experience for our members and guests.

**Job Description**

The Corporate Cafe Experience Manager will be responsible for leading the day-to-day operations of our cafe, including managing staff, inventory, and customer service. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional experiences.

**Key Responsibilities:**

  • Lead the cafe team to deliver high-quality customer service and maintain a clean and safe environment.
  • Manage inventory levels, ordering supplies, and maintaining accurate records.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Work closely with the operations team to ensure seamless execution of events and meetings.
  • Conduct regular space checks and identify opportunities for improvement.

**Requirements:**

  • At least 2 years of experience in a customer-facing role, preferably in hospitality or retail.
  • Experience as a barista in a fast-paced environment.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Exceptional problem-solving skills, with a creative and pragmatic approach.
  • Proficient multitasking abilities, maintaining focus and productivity in a dynamic environment.

**What We Offer:**

  • A competitive salary range of $60,000 - $70,000 per annum.
  • A comprehensive benefits package, including health insurance, superannuation, and paid annual leave.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.

**How to Apply:**

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your suitability for this role.



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