Technical Support Specialist

3 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $93,583 - $134,208
Job Title: Technical Support Specialist

We are seeking an experienced and customer-focused ICT Applications Support Analyst to join our team.

  • Triage and resolve application issues, preventing outages and minimising business disruption.
  • Manage user access and permissions across corporate systems.
  • Provide support for incidents, problems, and changes using ICT service management tools.

The ideal candidate will have:

  • Tertiary qualifications in ICT or a related field.
  • ITIL v4 Foundation Certification.
  • Extensive experience in supporting major enterprise systems such as ERP, GIS, EDRMS, or CRM.

We offer:

  • A collaborative and dynamic work environment.
  • Ongoing training and development opportunities.

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