Transformation Communications Specialist

3 days ago

Brisbane, Queensland, Australia Davidson Full time
About the Role

Davidson is seeking a highly skilled Transformation Communications Specialist to join our team in a large service modernisation program. As a key member of our team, you will report directly to the Program Director of Change and Engagement and be responsible for the overall delivery of change and communications artefacts.

Key Responsibilities
  • Liaise with and develop strong, positive relationships with a range of stakeholders, including ministerial, departmental staff, and external consultants.
  • Coordinate and deliver change management planning, initiatives, and projects in a complex environment, focusing on adoption, efficiency gains, and cultural and behavioural change.
  • Create and assist in the development of clear, concise, and engaging communication materials, including newsletters, presentations, marketing collateral, emails, formal briefing notes, slide decks, web content, and other collateral to inform stakeholders about the program's progress and updates.
  • Manage the program's digital presence, including the program's SharePoint site, by creating and curating relevant content that showcases the transformation journey and highlights key achievements.
  • Craft key messages at a Program and project level for concise and compelling messaging to articulate the purpose, benefits, and impacts.
  • Develop content for various communications materials, such as newsletters, FAQs, presentations, videos, and other media.
  • Utilise visuals and infographics to make complex information more readable.
  • Be innovative, engage with key internal influencers, and schedule key communications for specific events.
  • Establish Program and Project feedback mechanisms and provide feedback to ensure our customers are heard.
  • Organise interactive sessions by facilitating and hosting core engagement.
  • Gauge stakeholder sentiment and effectiveness of communication strategies.
About You
  • 3-5 years' experience as a Change and Communications Officer, Project Officer role, or similar in digital transformation programs.
  • Bachelor's degree in ICT, Strategy, Business, or a related field will be highly regarded.
  • Ability to prepare professional documentation.
  • Experience in communication, stakeholder engagement, and change, preferably in a government role related to digital transformation or technology projects.
  • Proficiency in using communication tools and software, including Microsoft Office Suite, content management systems, and social media platforms.
The Benefits
  • Join a multi-year program of work that aims to support sustainable housing in Queensland.
  • Office located in Brisbane CBD with hybrid working flexibility.
  • Engage communication and change skills in a high-profile Queensland State Government program.

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