Business Transformation Specialist

3 days ago


Brisbane, Queensland, Australia Hudson Full time
Job Description

Job Title: Business Transformation Specialist

Job Type: Full-time

Location: Brisbane CBD

Job Description:

Hudson is seeking a highly skilled Business Transformation Specialist to join our team. As a Business Transformation Specialist, you will be responsible for leading the implementation of an Enterprise Email Marketing Solution for the Department of Education.

Key Responsibilities:

  • Lead investigative work to determine business requirements and specify effective business processes.
  • Provide a high level of expertise in establishing and documenting ICT business and system requirements.
  • Obtain formal agreement from stakeholders and recipients to the scope and requirements.
  • Analyse and design business processes, identify alternative solutions to exploit new technologies and automation.
  • Produce conceptual business models in support of business strategy.
  • Identify the communications and relationship needs of stakeholder groups.
  • Monitor and share knowledge with other business analyst team members.
  • Undertake research activities in relation to best practice processes and frameworks.

Requirements:

  • Analytical skills.
  • Evidence based conclusions.
  • Problem solving.
  • Highly organised.
  • Meet objectives and quality outcome focused.
  • Supports working relationships.
  • Stakeholder engagement and communication skills.

Project Scope:

  • Research, prototype, pilot, procure, fully implement and rollout an enterprise email marketing solution in alignment with Department standards.
  • Undergo full procurement activity for a Customer Experience Management (CXM) platform.
  • Establish contractual arrangements for the chosen product.
  • Full implementation of the chosen product for the Department.
  • Limited solution rollout to core users of the technology.
  • User testing and feedback.
  • Migrate contacts data and retire the existing technology.
  • Organisational Change Management.

Working with Hudson:

Hudson is a leading recruitment agency that specialises in placing professionals in a wide range of industries. We are committed to providing our clients with the highest level of service and our candidates with the best possible opportunities.



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