Business Transformation Specialist
3 days ago
Job Title: Business Transformation Specialist
Job Type: Full-time
Location: Brisbane CBD
Job Description:
Hudson is seeking a highly skilled Business Transformation Specialist to join our team. As a Business Transformation Specialist, you will be responsible for leading the implementation of an Enterprise Email Marketing Solution for the Department of Education.
Key Responsibilities:
- Lead investigative work to determine business requirements and specify effective business processes.
- Provide a high level of expertise in establishing and documenting ICT business and system requirements.
- Obtain formal agreement from stakeholders and recipients to the scope and requirements.
- Analyse and design business processes, identify alternative solutions to exploit new technologies and automation.
- Produce conceptual business models in support of business strategy.
- Identify the communications and relationship needs of stakeholder groups.
- Monitor and share knowledge with other business analyst team members.
- Undertake research activities in relation to best practice processes and frameworks.
Requirements:
- Analytical skills.
- Evidence based conclusions.
- Problem solving.
- Highly organised.
- Meet objectives and quality outcome focused.
- Supports working relationships.
- Stakeholder engagement and communication skills.
Project Scope:
- Research, prototype, pilot, procure, fully implement and rollout an enterprise email marketing solution in alignment with Department standards.
- Undergo full procurement activity for a Customer Experience Management (CXM) platform.
- Establish contractual arrangements for the chosen product.
- Full implementation of the chosen product for the Department.
- Limited solution rollout to core users of the technology.
- User testing and feedback.
- Migrate contacts data and retire the existing technology.
- Organisational Change Management.
Working with Hudson:
Hudson is a leading recruitment agency that specialises in placing professionals in a wide range of industries. We are committed to providing our clients with the highest level of service and our candidates with the best possible opportunities.
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