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Freight Training Specialist

2 months ago

Melbourne, Victoria, Australia Kuehne+Nagel Full time

Job Description

We are seeking a dynamic individual to join our team as a Freight Training Specialist. In this role, you will be responsible for upscaling the knowledge and competencies of our teams through exceptional instructional methods, training, and coaching.

The ideal candidate must excel in clear communication, possess a diverse range of training methods and techniques, and have a background in customer service or equivalent. A broad understanding of freight forwarding is highly desirable.

Your Responsibilities

  • To provide operational systems and general business field training to new users with effective training techniques and high-quality documentation.
  • To ensure that all training is accurately recorded in the company's Learning Management System (LMS).
  • To monitor and report the completeness of training for both hard and soft skill competencies.
  • To research methods and techniques in workplace training, remaining up-to-date on developments within the industry and the competition.
  • To administer assessments to determine the effectiveness of training strategies.
  • To create high-quality training material as per KN standards using available digital platforms/technology (myKN/Wiki) as determined by the company.
  • To develop training concepts and learning paths for teams and individuals.

Salary

The estimated salary for this position is $65,000 - $85,000 per year, depending on experience and qualifications.

About Us

Kuehne+Nagel is a global market leader in Sea Logistics, committed to making a difference today for the people of tomorrow. We offer flexible working arrangements, including the ability to work from home and multiple site locations, as well as opportunities for continuous professional development and career progression.