Current jobs related to Diverse Customer Experience Manager - North Mackay, Queensland - beBeeCustomer
-
Customer Experience Manager
2 weeks ago
North Mackay, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000**Job Opportunity:**We seek a leader to manage day-to-day branch operations and deliver exceptional customer experiences.Oversee the day-to-day management of a financial services branch, ensuring high levels of service quality and excellence.Coaching and mentoring skills are required to develop and grow Customer Service Officers, with a focus on enhancing...
-
Customer Experience Manager
7 days ago
Mackay, Queensland, Australia beBeeServiceoriented Full time $80,000 - $120,000About This RoleWe're seeking a results-driven leader to spearhead our Front Office Operations.As a seasoned supervisor, you'll drive exceptional customer experiences and maintain the highest service standards.Main ResponsibilitiesLead and mentor the Front Office team to achieve outstanding resultsOversee and delegate duties to ensure brand excellence is...
-
Delivering Exceptional Customer Experiences
6 days ago
North Mackay, Queensland, Australia beBeeLeadership Full time $60,000 - $70,000Job Title:Customer Experience ManagerOverview:As a key member of our team, you will be responsible for delivering exceptional customer experiences and leading the reception team to achieve high standards of customer service.The Role:In this diverse and challenging role, you will manage the customer service delivery to our members, oversee the reception team,...
-
Customer Experience Lead
2 weeks ago
North Mackay, Queensland, Australia beBeeCustomerFocused Full time $50,000 - $65,000Job Overview:">We are seeking an experienced and skilled Customer Service Manager to join our team. In this role, you will be responsible for managing customer service delivery to members and overseeing the reception team.">Key Responsibilities:">">Manage overdue accounts, cancellations, and enquiries, meeting key performance indicators.">Supervise the...
-
Customer Experience Associate
2 weeks ago
North Mackay, Queensland, Australia beBeeCustomerExperience Full time $60,000 - $90,000Job DescriptionWe are seeking a skilled and motivated Customer Experience Associate to join our team. The successful candidate will be responsible for delivering exceptional customer service, building strong relationships with customers, and driving sales growth through effective communication and relationship-building skills.The role involves working as a...
-
Retail Customer Experience Specialist
2 weeks ago
North Mackay, Queensland, Australia beBeeCustomerService Part time $48,000 - $82,000Job RoleWe are seeking a Customer Service Representative to join our retail team. In this role, you will be responsible for delivering exceptional customer service by providing a personalized and engaging in-store experience.About the JobYou will work closely with customers to understand their needs and provide solutions that meet their expectations.You will...
-
Customer Experience Manager
1 week ago
Mackay, Queensland, Australia beBeeLeadership Full time $81,923 - $123,456Job OverviewA dynamic leader is required to drive exceptional customer experiences and achieve business objectives.Key Responsibilities:Develop strong relationships with regular patrons to foster a loyal customer baseCollaborate with the hospitality team to provide seamless service and exceed customer expectationsMaintain high energy levels and lead by...
-
Customer Experience Champion
1 week ago
Mackay, Queensland, Australia beBeeCustomerAdvocate Full time $61,000 - $83,000Job OverviewWe're seeking a detail-driven customer advocate to deliver exceptional experiences for diverse customers.You will have opportunities to learn, grow and achieve in a dynamic environment.Delivering seamless, consistent and tailored customer interactions is essential.Key ResponsibilitiesAs a customer advocate, your primary duties include:Providing...
-
Customer Experience Specialist
1 week ago
Mackay, Queensland, Australia beBeeDiversity Full time $60,000 - $80,000Job OverviewWe empower our customers to make a positive difference in their lives.We provide opportunities for growth and development.We deliver exceptional customer experiences every day.Our people are customer-obsessed. They prioritize the needs and satisfaction of our customers above all else.Key ResponsibilitiesSupport Our CustomersBe the first point of...
-
Customer Experience Professional
2 weeks ago
North Mackay, Queensland, Australia beBeeCareer Full time $48,000 - $72,000About This RoleAs a customer-facing professional, you will have the opportunity to leave your mark on customers and colleagues alike.Your Key Responsibilities:Deliver memorable in-store experiences centered around product discovery.Maintain high standards of product presentation and availability.Become a product expert through storytelling and...
Diverse Customer Experience Manager
3 weeks ago
As a key member of our operations team, you will play a pivotal role in ensuring the delivery of exceptional customer service to our members.
Job Description:We are seeking an experienced customer service professional who can manage the front-of-house experience and oversee the reception team. Your primary responsibility will be to ensure that all customers receive a high level of service, whether they visit us in person or contact us by phone.
Key Responsibilities:- Manage Customer Enquiries: Respond promptly and professionally to all customer enquiries, providing accurate information and resolving issues efficiently.
- Supervise Reception Team: Lead and motivate the reception team to deliver excellent customer service, provide training and support as needed, and monitor performance against set targets.
- Operational Management: Oversee the day-to-day operations of the reception area, including managing opening hours, staffing levels, and inventory control.
- Financial Management: Assist with budgeting, forecasting, and financial reporting to ensure that costs are controlled and revenue is maximized.
To succeed in this role, you will need:
- Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management.
- Leadership Skills: Proven ability to lead and motivate a team to achieve results.
- Problem-Solving Skills: Ability to resolve customer complaints and resolve operational issues efficiently.
- Time Management Skills: Ability to prioritize tasks and manage multiple projects simultaneously.
- Relevant Experience: At least 3 years' experience in a customer-facing role, preferably in a fast-paced environment.
We offer a competitive salary, generous benefits package, and opportunities for career growth and development.
About Us:Our company is dedicated to delivering exceptional customer service and creating a positive experience for our members. We value diversity, inclusivity, and teamwork, and we're committed to making a difference in our community.
