Support Service Professional

1 week ago


Maroochydore, Queensland, Australia beBeeContract Full time
About the Role

This position is a key contributor to our Digital & Information Services branch, driving digital transformation and delivering innovative solutions. As IT Contract Support Officer, you will be responsible for managing ICT contracts, ensuring governance, and maintaining compliance.

The successful candidate will possess excellent administrative skills, including contract support, vendor management, and procurement processes. They will also have experience in providing high-level support, including purchase order control, reporting, and data management.

Key responsibilities include supporting ICT contract governance, vendor management, and procurement processes; providing administrative support; assisting with compliance across financial, asset, and records management systems; and helping maintain ICT policies and frameworks.

This role is based at our City Hall location, offering a state-of-the-art workspace that promotes innovation and collaboration.

About You

You should be a detail-oriented professional with a Certificate IV in Business Administration or progressing through a relevant degree. Experience in contract support, governance, or ICT administration is essential. Your strengths lie in time management, organisation, and communication.

You will be confident working independently and collaboratively, with a proactive approach to customer service and stakeholder engagement. You should be comfortable using Microsoft Office and quick to learn new systems.

Our Culture & Benefits

We are committed to creating an inclusive, culturally diverse, healthy, skilled, and dedicated workplace culture. As an employee, you will enjoy a range of benefits and working styles:

  • Wellbeing: We offer initiatives such as discounted health-related memberships, fitness passport, employee assistance program, and development opportunities.
  • Flexibility: We offer flexible working, including a 9-day fortnight and a hybrid WFH model.
  • Extras: Salary packaging options on novated leases, superannuation, smartphones, and devices.
How to Apply

Your application should include a cover letter demonstrating your ability to meet the mandatory and desirable requirements, along with a current resume or curriculum vitae.

Please note that helpful information is available on our website to assist with your application.


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