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Front Office Ambassador

2 months ago

Glen Waverley, Victoria, Australia AccorHotel Full time
{"Job Title": "Front Office All Rounder", "Job Description": "Key Responsibilities

As a Front Office All Rounder, you will be responsible for providing exceptional guest experiences by delivering personalized service and ensuring seamless check-in and check-out processes.

Key Tasks

  • Welcoming guests and informing them of hotel facilities
  • Accurately processing guest arrivals and departures using our property management system
  • Responding to guest enquiries and requests in a timely and efficient manner
  • Handling cash, credit card transactions, and company accounts with accuracy and attention to detail
  • Coordinating with internal teams to ensure smooth communication and efficient service delivery

Requirements

  • Excellent communication, interpersonal, and time management skills
  • A friendly and positive attitude with a passion for delivering exceptional customer service
  • Able to work varied shifts, including early mornings, late evenings, and weekends

Why Work for Accor?

We are a global hospitality company that values our employees and provides opportunities for growth and development. As a Front Office All Rounder, you will be part of a dynamic team that is dedicated to delivering exceptional guest experiences.

By joining Accor, you will have access to on-the-job training, mentorship, and career advancement opportunities. You will also enjoy exclusive benefits, including discounts and global perks.

At Accor, we believe in empowering our employees to be their best selves and to make a positive impact on our guests and communities.

Join us and discover the limitless possibilities that await you

"}