Customer Service Representative

6 days ago


KalgoorlieBoulder, Australia Komatsu Australia Pty Ltd Full time

Opportunity Overview

At Komatsu Australia, we're seeking a skilled Customer Support Representative to join our team in Kalgoorlie. This role offers a unique chance to work in a diverse and fast-paced environment, where you'll be responsible for receiving, storing, and dispatching parts, ensuring customers receive the correct goods in a timely and well-presented manner.

Key Responsibilities

  • Provide exceptional customer service and communicate effectively with internal and external stakeholders.
  • Liaise with transport companies to coordinate deliveries and ensure timely and efficient logistics.
  • Assist with stock takes, process improvements, and maintain accurate inventory records.

What We're Looking For

  • Proven experience in parts operation or warehouse management.
  • Excellent verbal and written communication skills.
  • Able to build and maintain professional relationships with internal and external stakeholders.

Komatsu Benefits

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits.
  • Financial: Income Protection Insurance provided through our company superannuation fund.
  • Career: Recognition, awards, flexibility, further education studies, and internal career development.
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
  • Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents.
  • Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu.


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