Customer Service Representative
2 months ago
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer at GFG-Alliance. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
**Key Responsibilities**
- Manage customer inquiries and provide timely and effective solutions
- Process sales transactions, quotes, and orders
- Prepare reports and analyze data to identify trends and areas for improvement
- Maximize sales opportunities and build strong relationships with clients
- Perform general administrative duties to support the team
**Requirements**
- Experience in customer service and sales administration
- Excellent interpersonal skills and ability to establish rapport with clients
- Microsoft Office and SAP system experience highly regarded
- Experience in estimating and drafting in a similar industry highly regarded
**About GFG-Alliance**
We are a dynamic and innovative company that is passionate about delivering exceptional customer service and support. We are committed to building strong relationships with our clients and providing them with the best possible experience. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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