Customer Support Representative
3 weeks ago
About the Role:
We are seeking a highly skilled and experienced Customer Support Representative to join our Parts Department at Komatsu Australia Pty Ltd.
Key Responsibilities:
- Receive, store, and dispatch parts to ensure timely and well-presented delivery to customers.
- Provide exceptional customer service and respond to customer inquiries in a professional and courteous manner.
- Liaise with transport companies to coordinate deliveries and ensure smooth logistics.
- Assist with stock takes and process improvements to optimize inventory management.
Requirements:
- Proven experience in parts operation/interpretation or warehouse environment.
- Excellent verbal and written communication skills.
- Able to build and maintain professional relationships with internal and external stakeholders.
- Good understanding of inventory management systems and principles.
- Current forklift licence desirable.
What We Offer:
- A competitive remuneration package.
- A zero-harm culture in the workplace.
- Opportunities for career development and growth.
- A supportive and inclusive work environment.
About Us:
Komatsu Australia Pty Ltd is a leading provider of heavy machinery and equipment solutions. We are committed to creating value together with our customers and employees.
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