Customer Support Representative

3 weeks ago


KalgoorlieBoulder, Australia Komatsu Australia Pty Ltd Full time

About the Role:

We are seeking a highly skilled and experienced Customer Support Representative to join our Parts Department at Komatsu Australia Pty Ltd.

Key Responsibilities:

  • Receive, store, and dispatch parts to ensure timely and well-presented delivery to customers.
  • Provide exceptional customer service and respond to customer inquiries in a professional and courteous manner.
  • Liaise with transport companies to coordinate deliveries and ensure smooth logistics.
  • Assist with stock takes and process improvements to optimize inventory management.

Requirements:

  • Proven experience in parts operation/interpretation or warehouse environment.
  • Excellent verbal and written communication skills.
  • Able to build and maintain professional relationships with internal and external stakeholders.
  • Good understanding of inventory management systems and principles.
  • Current forklift licence desirable.

What We Offer:

  • A competitive remuneration package.
  • A zero-harm culture in the workplace.
  • Opportunities for career development and growth.
  • A supportive and inclusive work environment.

About Us:

Komatsu Australia Pty Ltd is a leading provider of heavy machinery and equipment solutions. We are committed to creating value together with our customers and employees.



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