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Service Delivery Manager
2 weeks ago
**Service Delivery Manager Position**
The role of Service Delivery Manager entails overseeing the coordination of internal resources and external vendors to successfully execute project deliveries across various business sectors.
**Key Responsibilities:)
- Coordinate resource allocation and communication to ensure timely delivery of services in accordance with agreed service standards and completion deadlines.
- Foster effective communication and liaison between suppliers, customers, and internal stakeholders to guarantee order accuracy and completion.
- Optimize company assets and resources to facilitate seamless delivery of customer-centric services.
- Serve as the primary point of contact, maintaining regular and timely communication with both internal and external stakeholders.
**Essential Skills and Qualifications:**
- A minimum of 3 years of experience in a customer-facing or customer service role.
- Naturally confident and effective communication skills.
- High degree of autonomy and ownership.
- Excellent organizational skills and stakeholder management capabilities.
**Benefits and Requirements:**
- Benefits:
- Opportunity for professional growth and development.
- Requirements:
- Possess excellent problem-solving skills.
- Demonstrate a proactive approach to resolving issues.
