Sales Team Support Specialist

1 week ago

Adelaide, South Australia beBeeCustomerService Full time $72,000 - $91,200

Customer Service Administrator Role

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We are seeking a skilled Customer Service Administration Officer to join our Residential Sales team. Based in our state office, you will serve as a point of contact for clients with queries about products, orders & deliveries and provide support for internal sales representatives.

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Key Responsibilities:

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  • Supporting the sales force with general administrative duties to help reach the team's objectives">
  • Keep accurate client and job records">
  • Data entry and database maintenance">
  • Relationship management with both customers and suppliers">
  • Maintain internal team relationships">
  • Order management - maintaining accurate delivery dates and stock allocations">
  • Liaising with internal divisions such as procurement, warehousing and logistics teams to ensure projects run smoothly">
  • Problem solving any on site issues that may arise and achieving timely resolutions">
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Requirements:

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  • Be a customer service superstar">
  • Have high-level organisational skills and the ability to manage a number of projects at the same time">
  • Be proactive, enthusiastic and able to work in a dynamic, collaborative team environment">
  • Be confident, professional and have excellent interpersonal skills">
  • Have exceptional verbal and written communication skills">
  • Have strong problem-solving skills and a high level of initiative">
  • Be highly competent in Excel and other Microsoft suite products">
  • Previous experience in the building industry/ with building products is highly sought after but not essential">
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Benefits:

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  • Attractive remuneration packages with incentives">
  • Employee assistance program (EAP)">
  • Training and development opportunities">
  • Fun and collaborative work environment">
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About Us

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If you are looking for the next step in your career, this is a great opportunity for you to make your mark and further develop your career with a growing and successful company.

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