Strategic Account Manager

6 days ago

Sydney, New South Wales, Australia beBeeBusiness Full time $180,000 - $250,000
Job Title: Head of Strategic Account Services

This role involves overseeing the development and launch of a strategic account services program. The goal is to transition the program from pilot to full-scale public launch, requiring leadership skills and business acumen.

  • Program Development and Launch:
    • Lead the strategic transition of the program, defining and driving its long-term vision and strategy.
    • Develop and implement a comprehensive go-to-market strategy, including setting goals and KPIs for the team and program.
  • Team Leadership and Management:
    • Directly recruit, manage, and mentor a team of professionals, aiming to reach a total of 20 members by the end of the year.
    • Foster a culture of high performance, innovation, and continuous improvement within the team.
  • Strategic Planning and Execution:
    • Define and drive the long-term vision and strategy for the division, aligning with the company's overall objectives.
    • Set goals and KPIs for the team and program, ensuring measurable outcomes.
  • Seller Relationship Management:
    • Act as the senior point of contact for key strategic accounts, ensuring delivery of high-quality, value-added services to sellers.
    • Maintain strong relationships with clients, addressing their needs and concerns.
  • Revenue Growth and Business Development:
    • Drive revenue growth through expansion of existing accounts and acquisition of new clients.
    • Develop and maintain strategic partnerships to enhance service offerings and increase revenue streams.
  • Financial Management:
    • Manage budget and resources effectively, ensuring PnL ownership and financial accountability.
  • Reporting and Analytics:
    • Develop and maintain robust reporting systems to track program performance, providing insights for data-driven decision-making.

A day in this role involves strategizing with the team on program improvements, analyzing performance metrics, and meeting with stakeholders to discuss growth opportunities.

The ideal candidate will balance strategic thinking with hands-on leadership, empowering the team to deliver exceptional seller experiences.

Key qualifications include strong leadership skills, business acumen, and ability to analyze complex problems and develop effective solutions.

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