CPAP Therapy Specialist
1 month ago
Air Liquide Healthcare Australia is a leading supplier of medical gases, homecare, and sleep services. We specialize in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
We are seeking an experienced professional to enhance customer care and manage sleep apnea treatments at our Newstead clinic.
This role is ideal for a proactive individual dedicated to delivering exceptional service in obstructive sleep apnea management.
Key Responsibilities:
- Serve as the initial point of contact for clients
- Engage clients through various channels, including in-person, phone, and email communications
- Offer guidance on CPAP equipment, setup, and ongoing service requirements
- Collaborate with healthcare professionals and service providers
- Promote and upsell our product range and services
- Maintain and sterilize clinic equipment
- Maintain inventory and process clinic orders
Requirements:
- Previous experience in a retail, healthcare, or sales environment
- Exceptional communication skills
- Independent clinic management capability
- Broad experience with customer service across all stages of customer interaction
- Proficiency with Google Suite applications
- Keen interest in CPAP therapy and sleep medicine disciplines
- Strong organizational and administrative skills
About Air Liquide
A world leader in gases, technologies, and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen, and hydrogen are essential small molecules for life, matter, and energy.
Our Differences make our Performance
At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world.
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