Customer Service Specialist

17 hours ago


Hervey Bay, Australia Officeworks Full time
About Us
At Officeworks, we're passionate about making bigger things happen. Our customers, team, and community are at the heart of everything we do. With over 10,000 team members across Australia in our 168 retail stores, we strive to deliver an exceptional customer experience every day.

We're a fast-paced and innovative company that inspires new ideas and thinking outside the box. We aim to provide our customers with a wide range of products at low prices, combined with great service. This approach has earned us a reputation as one of the leading retailers in Australia.

We're currently seeking experienced Customer Service Specialists to join our Hervey Bay store team. As a key member of our replenishment and customer service team, you'll play a vital role in providing expert advice and support to our customers. Your excellent communication skills, attention to detail, and ability to work well under pressure will make you an asset to our team.

This is a fixed-term opportunity with potential for permanence, allowing you to grow and develop your career within the company. You'll have the opportunity to work across various locations and take on new challenges as you progress. We're a flexible team that works weekdays and weekends, so you'll need to be able to adapt to changing circumstances.

We're looking for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Specialist, you'll be responsible for taking ownership of customer queries, resolving issues efficiently, and providing solutions that meet their needs. If you're a team player who thrives in a fast-paced environment, we'd love to hear from you.

We offer a competitive salary of $55,000 - $65,000 per annum, depending on your experience. You'll also enjoy a range of benefits, including generous discounts on our products, ongoing training and development opportunities, and a safe and supportive work environment. We're committed to creating an inclusive workplace where everyone feels valued and respected.

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