Workers' Compensation Advocate
5 days ago
Job Description
Gallagher Bassett is seeking a highly skilled and experienced Senior Case Manager to join our team, responsible for managing workers' compensation claims and providing exceptional customer service.
As a Senior Case Manager, you will be responsible for:
- Managing a portfolio of claims, from notification to closure, using sound judgment and analytical skills.
- Liaising with claim stakeholders, including employers, injured workers, and medical professionals, to ensure seamless communication and effective resolution.
- Developing and implementing effective case management strategies to achieve optimal outcomes.
- Maintaining accurate records and reporting, using claims management software and systems.
The ideal candidate will possess:
- A minimum of 18 months case management experience in NSW Workers' Compensation.
- Strong analytical and problem-solving skills, with the ability to think critically and strategically.
- Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders.
- A high level of professionalism, integrity, and commitment to excellence.
In return, we offer:
- A competitive salary and benefits package.
- Ongoing education and development opportunities.
- A supportive and collaborative team environment.
- The opportunity to make a positive impact on the lives of our clients and their families.
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