DSUK Operations and Accounts Administrator
4 days ago
Work from home. Online interview. Immediate start.
OverviewWe are looking to employ an administrator on part time permanent basis. Hours flexible to suit you and that of the charity. Salary £22,400 FTE ( pro rata for part time ). Primary purpose of the role is to manage the systems for bookings and admin to help us provide a great customer service to our disabled Snowsport clients and members.
This roleThis role is to work with the finance manager, snowsport schools and colleagues in a busy and friendly environment. Hybrid working arrangement to be agreed.
The primary purpose of the job is to work with our bookings system and accounts to ensure all clients and member lessons are well organised, payments are secured and processed. And everyone has the information they need to have a successful booking.
Key responsibilities- Reviewing and updating systems for Snowsport School lesson bookings.
- Sorting post and banking.
- Manage "bookings" telephone enquiries.
- Manage email enquiries for bookings and customer liaison.
- Update and maintain client information on all platforms as required.
- Assist Finance Manager with monthly reconciliations of customer and supplier accounts, issuing statements.
- Take customer payments for lessons via telephone as required
- Provide administrative cover to membership and holidays as required.
- Assist team with system improvement and efficiency projects.
- Assist Snowsport schools with reporting from bookings system.
Do you like liaising with people, have great problem-solving skills and a high degree of efficiency and attention to detail.
You must be comfortable working with numbers and systems. Experience in accounts, hospitality, travel, accommodation or similar role would be helpful.
- Competent in IT and have worked with accounts/database/booking/CRM system.
- Excellent attention to detail.
- Flexible between lone working and within a team.
- Knowledge of disabilities would be an advantage.
- Knowledge and passion for snow sports.
- Confident in Data Protection processes.
Hours can be worked flexibly to suit your needs and that of the charity. You can be partly or fully office based. DSUK's main office is at Glenmore Lodge, and we expect the post holder will spend some time at our Cairngorm Mountain office during winter months when our snowsport school is open.
To apply please send a CV and cover letter outlining how you meet the selection criteria, along with the names and contact details of two referees by 20th February 2025
Applications should be sent to or through Hi-jobs
Location: Edinburgh/Hybrid Salary: £26,700 pa Contract Type: Permanent / Full-time
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