
Expert ICT Problem Solver
5 days ago
We are seeking a skilled Technical Support Specialist to join our team. As the primary point of contact for clients, you will deliver exceptional technical support and ensure smooth operations through effective troubleshooting and issue resolution.
- Provide first and second-level support for ICT issues, focusing on learning and collaboration.
- Resolve client tickets while maintaining clear, friendly, and timely communication.
- Work with Microsoft 365, Windows Server, Active Directory, Azure AD, and workplace technologies training provided.
- Support Microsoft Cloud services, including Teams, SharePoint, Exchange, and Azure, with opportunities to develop deeper skills.
- Partner with teammates and vendors to solve challenges together.
- Deliver excellent service through phone, email, and chat, emphasizing empathy and understanding.
Key responsibilities include:
- Working in a dynamic environment that inspires creativity and growth.
- Collaborating with colleagues to drive towards a world we want.
Our company offers a range of benefits, including competitive discounts and access to cost-price tech for personal use.
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1 week ago
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Expert ICT Service Delivery Professional
4 days ago
Canberra, ACT, Australia beBeeictServiceManager Full time $120,303 - $135,701**ICT Service Manager Role**This senior leadership position is accountable for performing and achieving complex to very complex ICT service provision. The ICT Service Manager will exercise a considerable degree of independence and perform a leadership role, exercising sound decision making and judgement to provide expert policy advice.In this role, you will...