On-Site Product Support Specialist

5 days ago

Melbourne, Victoria, Australia beBeeFieldService Full time $55,000 - $65,000

As a skilled professional in the field, you will have the opportunity to develop your skills and progress towards becoming a Field Service Technician Specialist.

This role involves providing technical support on-site for various products, handling customer issues, and maintaining accurate records.

The ideal candidate will possess strong technical skills and be able to effectively troubleshoot software, hardware, and configuration issues.

Key responsibilities include:

  • Providing technical on-site support for company products
  • Maintaining customer records in a call tracking database
  • Collaborating with senior technicians to deliver services to customers
  • Installation, training, regular maintenance, and repair of printers at customer sites
  • Troubleshooting software, hardware, and configuration issues

Requirements:

  • Relevant mechanical or electrical engineering qualifications
  • Valid driver's license and ownership of a vehicle

Benefits:

This is an exciting opportunity to work with a reputable organization that values its employees' skills and contributions. You will receive comprehensive training specific to our products, which will enable you to excel in your role.

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