Hearing Healthcare Coordinator

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $71,150 - $78,951
Role Overview

This is a pivotal position in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a compassionate, process-oriented, and purpose-driven individual whose outstanding organisational and customer service skills will help more people get access to better hearing.

  • You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.
  • You will learn about all our products, services, our competitive advantages, and government funding programs. With this knowledge, you will expertly apply tailored client-specific sales strategies ensuring they get the best possible solutions.
Key Responsibilities:
  • Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
  • Experience working with an older demographic is preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate or TAFE Qualification
  • Computer literacy skills

Our team brings the importance of sound to life and connects our clients through our hearing products. We create trust, work as a team, create innovative solutions, and apply a can-do attitude in everything we do.

What's in it for You:
  • Permanent full-time/part-time role in a global organisation
  • Performance incentives
  • A supportive hearing care team
  • Professional development through a clear career path and professional training
  • MyRewards program – a program offering discounts to over 300 retailers and services across Australia
  • Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional, and financial advice – everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts

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