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Hearing Care Specialist
2 weeks ago
Hearing Care Coordinator Role
Are you passionate about delivering exceptional customer service and working in a dynamic environment?
We are seeking an organized and customer-centric individual to join our team as a Hearing Care Coordinator. This full-time role will see you working in a busy clinic, supporting clients on their hearing journey and collaborating with clinicians and hearing technicians to deliver quality outcomes.
About the RoleThis is a fantastic opportunity to bring your skills and experience to a leading healthcare organization. As a Hearing Care Coordinator, you will be responsible for:
- Providing exceptional customer service to clients, ensuring they receive the best possible solutions
- Collaborating with clinicians and hearing technicians to deliver quality hearing healthcare outcomes
- Learning about our products, services, competitive advantages, and government funding programs through training
- Applying tailored client-specific sales strategies to ensure clients receive the best possible solutions
To be successful in this role, you will need:
- Previous sales, administration, or customer service experience in retail, hearing care services, pharmacy, or allied health
- Strong interpersonal communication skills and empathy to support clients on their hearing journey
- Higher School Certificate (HSC) or TAFE qualification
In return for your hard work and dedication, you can expect:
- A permanent full-time role in a supportive and dynamic team
- Performance incentives and opportunities for professional development
- Access to a range of benefits, including a My Rewards program and Employee Assistance Program
We pride ourselves on fostering a diverse and inclusive culture that respects our employees. Our values - trust, teamwork, innovation, and a can-do attitude - shape a supportive environment where everyone can thrive and succeed.
About Us
We are a leading provider of hearing care solutions, committed to improving the quality of life for people living with hearing loss. With a strong focus on customer service and delivering quality outcomes, we are dedicated to bringing sound to life and connecting our clients through our hearing products.
