Financial Hardship Consultant

1 month ago


Sydney, New South Wales, Australia SB Recruitment Full time

The finance industry is a dynamic and rapidly evolving sector, with companies like our client continually pushing the boundaries of innovative lending solutions. As a Hardship Solutions Specialist, you will play a vital role in empowering individuals and businesses to achieve their financial goals.

Salary: We offer a competitive salary package of $85,000 per annum, plus bonuses based on individual performance. Our benefits also include a hybrid work arrangement, allowing you to split your time between working from home and our office.

About the Role:

You will be responsible for reviewing and evaluating customers' financial hardship requests, determining eligibility for assistance programs or payment adjustments. This involves communicating empathetically with customers, guiding them through the hardship process, and negotiating fair repayment arrangements that consider their financial situation.

To be successful in this role, you must have experience in a dedicated hardship role within the financial services sector, with at least 2 years of experience. You should possess strong written and verbal communication skills, as well as problem-solving skills and attention to detail.

About Us:

We are SB Recruitment, a leading recruitment agency specialising in the finance industry. Our team is passionate about making a positive impact in people's lives, and we strive to create a supportive and collaborative environment for our candidates. If you are passionate about delivering exceptional service and making a real difference, we would love to hear from you.



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