Fitness Club Operations Manager

4 days ago


Sydney, New South Wales, Australia Collective Wellness Group Full time

Collective Wellness Group is seeking a highly motivated Fitness Club Operations Manager to join our team at Anytime Fitness Hampton East. This is a part-time role that requires excellent interpersonal and communication skills, as well as the ability to work independently and as part of a team.

About the Role

This position involves managing the day-to-day operations of the club, including membership retention, sales, office administration, and ensuring a positive club culture. The successful candidate will have a passion for health and fitness, a welcoming personality, and excellent communication skills.

Key Responsibilities
  • Membership sales and retention
  • Office administration, including answering phone calls and responding to emails
  • Touring prospective members and providing tours of the facility
  • Ongoing gym rounds throughout the day, including tidying, cleaning, and bathroom checks
  • Maintaining a positive club culture and ensuring all members feel welcome and supported
  • Monitoring and maintenance of gym equipment
  • Advertising campaigns, including social media updates
  • Outreach and community involvement
  • Member engagement and customer service
Requirements
  • A passion for health and fitness
  • A welcoming and bubbly personality
  • Excellent interpersonal and communication skills
  • The ability to work independently and as part of a team
  • A focus on friendly customer service
  • Strong attention to detail
  • The ability to show initiative and take ownership of tasks
Desirable Qualifications
  • Assistant Club Management experience
  • 1-2 years' experience in a customer service/sales-based target role
Benefits
  • Ongoing support and training
  • Free membership
  • A fun and dynamic work environment
  • Bonus and commission opportunities
  • Flexible hours

Salary: $60,000 - $80,000 per annum (dependent on experience)



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