Fitness First Club Sales Consultant

4 weeks ago

Sydney, New South Wales, Australia Fitness First Full time

About the Role:

We are seeking a highly motivated and results-driven Member Support Consultant to join our team at Fitness First. As a Member Support Consultant, you will be responsible for driving membership growth and retention through proactive outreach activities, sales promotions, and exceptional customer service.

Key Responsibilities:

  • Proactively contribute to club sales budget by utilizing sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, referrals, and identification of new business opportunities
  • Achieve the required number of lead contacts via telephone to maximize sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalized interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey, recommending club-based products that boost their results and amplify their experience

Requirements:

  • Current First Aid & CPR certificate
  • A problem-solving mindset, providing solutions that meet the needs of our potential members
  • A gift for communication, able to talk to anyone with ease and inspire them to take action
  • Drive, goal-focused, and continuously looking for new ways to excel
  • A team player, able to rally through hard times and celebrate personal and team success
  • Customer-focused, able to build rapport with people of all backgrounds and motivated to help them achieve their goals

About Fitness First:

Fitness First is a globally recognized leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel, taking courage, determination, and dedication. Working with Fitness First is more than just a paying job; it's the start of a career that empowers thousands to put themselves First and lead fearless and extraordinary lives.

What We Can Offer:

  • A competitive package including base salary, super, and commission
  • A complimentary Platinum Fitness First membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
  • Career opportunities with Fitness and Lifestyle Group, Asia Pacific's largest diversified fitness group, developing your career across our brands, locations, and disciplines
  • Ongoing training and support to develop your customer service, sales, and leadership skills through our Gold Certification and Emerging Leader awards

About Fitness and Lifestyle Group:

Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognized brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.

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