Customer Experience Advocate

3 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $55,000 - $85,000
Job Description

As a frontline customer service professional in a dynamic banking environment, you will be the primary point of contact for customers, providing exceptional support and guidance to help them navigate their financial needs.

You will undertake various transactional activities, educate customers on digital banking solutions, and engage in needs-based conversations to identify opportunities for personal banking and lending services.

Required Skills and Qualifications
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Career-minded individuals with a genuine passion for delivering exceptional customer experiences and driving business growth.
  • A proactive team player who thrives in a fast-paced environment and is committed to exceeding customer expectations.
Benefits
  • Flexible working arrangements that cater to individual needs.
  • Access to discounted financial products across the banking group.
  • Salary sacrificing options for enhanced benefits.
  • Comprehensive paid parental leave program with no minimum requirements.
  • Opportunity to purchase additional annual leave.
  • Discounted private health insurance and access to employee assistance programs.
How to Apply

Apply for this exciting opportunity by following the link provided. We encourage diversity and inclusion, and welcome applications from candidates of all backgrounds, cultures, and abilities.



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