Customer Service Advocate

9 hours ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $80,000

Role Overview

We're seeking a dedicated Customer Service Advocate to provide exceptional support to our guests during their road trips.

The ideal candidate will have a strong background in call centre operations and excellent interpersonal skills, with the ability to empathize with customers and resolve issues efficiently.

  • Main Responsibilities:
  • Provide timely assistance to guests experiencing vehicle-related issues, collaborating with other departments to find solutions.
  • Negotiate effectively to ensure optimal guest experiences while meeting business requirements.
  • Monitor incidents and keep guests informed about repair progress.
  • Coordinate repairs to minimize downtime and adhere to established protocols.

Key Qualifications:

  • Call centre experience and dedication to delivering outstanding customer service.
  • Excellent communication and problem-solving skills, with the ability to work under pressure.
  • Strong time management skills and comfort with following processes.

Become a part of our team and take your customer service skills to the next level



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