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Retail Store Leadership Position

2 months ago

Richmond, Australia Kookai Full time
About the Role

We are seeking a highly skilled and motivated Retail Store Manager to join our team at KOOKAI. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities
  • Customer Service and Sales: Provide exceptional customer service, style customers, and drive sales growth through effective visual merchandising and product knowledge.
  • Team Leadership: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Store Operations: Manage store administration, operations, and loss prevention, ensuring a safe and secure environment for customers and employees.
  • Visual Merchandising: Create visually appealing store displays and windows, driving customer engagement and sales.
Requirements
  • Leadership and Team Management: Proven ability to lead and motivate a team, with a strong focus on customer service and sales growth.
  • Customer Service: Excellent customer service skills, with the ability to style customers and provide a personalized shopping experience.
  • Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and external partners.
  • Adaptability and Flexibility: Ability to adapt to changing priorities and deadlines, with a flexible approach to work.
What We Offer
  • Employee Benefits: Competitive salary, 50% employee discount, and generous quarterly clothing vouchers.
  • Training and Development: Personalized training, including leadership and self-development opportunities.
  • Career Advancement: Opportunities for career advancement and professional growth within the company.