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Retail Store Leadership Position

2 months ago

Richmond, Australia Kookai Full time
About the Role

We are seeking a highly skilled and motivated Retail Store Manager to join our team at KOOKAI. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Customer Service and Sales: Provide exceptional customer service, style customers, and drive sales growth through effective visual merchandising and product knowledge.
  • Team Leadership and Development: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure team members have the skills and knowledge needed to succeed.
  • Store Operations and Administration: Manage store administration, including inventory management, loss prevention, and visual merchandising.
  • Business Performance and Analysis: Analyze sales data and customer feedback to identify opportunities for improvement and develop strategies to drive business growth.
Requirements
  • Leadership and Team Management: Proven ability to lead and develop a high-performing team, with a strong focus on customer service and sales growth.
  • Customer Service and Sales: Excellent customer service skills, with a strong ability to style customers and drive sales growth through effective visual merchandising and product knowledge.
  • Business Acumen: Strong business acumen, with the ability to analyze sales data and customer feedback to identify opportunities for improvement and develop strategies to drive business growth.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including a generous employee discount and quarterly clothing vouchers.
  • Personalized Training and Development: Ongoing training and development opportunities, including leadership and self-development programs.
  • Opportunities for Advancement: Opportunities for advancement within the company, with a clear career path and opportunities for professional growth.