Lead Customer Experience Professional

3 days ago

Perth, Western Australia beBeeCustomerService Full time $120,000 - $145,000

Customer Service Lead:

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  • The role requires a professional to lead and manage the customer service team, responsible for delivering exceptional customer experience through effective communication and problem-solving skills.
  • Key responsibilities include managing customer interactions, resolving complaints, and providing product information to customers.
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Requirements:

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  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years of experience in customer-facing roles, preferably in retail or hospitality industries.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
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Benefits:

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  • Generous employee discounts on products and services.
  • Paid parental leave and family benefits.
  • Access to confidential employee assistance programs.
  • Opportunities for career growth and professional development.
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What We Offer:

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  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a global business leader.

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