
Team Lead
2 days ago
Customer Service Team Lead
About the RoleWe are seeking an experienced Customer Service Team Leader to oversee a team of five customer-focused professionals. As a key member of our operations team, you will be responsible for leading by example and driving excellence in customer service delivery.
- Lead a dedicated team of customer-facing representatives and inside sales specialists.
- Develop and implement effective strategies to enhance customer satisfaction and experience.
- Coach and mentor your team to deliver exceptional service and meet sales targets.
- Maintain accurate records and reports, providing actionable insights to inform business decisions.
- A results-driven leader with a passion for delivering exceptional customer experiences.
- An expert in building high-performing teams and driving business growth.
- A strategic thinker with a focus on innovation and continuous improvement.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A collaborative and dynamic work environment.
Other Information:
- Full-time position based in Perth, Western Australia.
- Seniority level: Associate.
- Employment type: Full-time.
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