Regional Business Development Manager

2 weeks ago

Sydney, New South Wales, Australia inchcape Full time
About the Role

As a Regional Field Representative, you will be at the forefront of ensuring our dealer network meets and exceeds business plan expectations. This hands-on role involves collaborating with key central functions to drive regional and dealer network performance, aligning with financial and operational goals. You will be responsible for implementing programs that align with our business objectives and strategy.

Key Responsibilities:
  • Achieving Sales Targets:
    • Meet and exceed monthly, quarterly, and annual sales targets for Peugeot and Citroen models.
    • Integrate accessory sales planning into marketing and sales strategies.
    • Drive vehicle, parts, and accessory sales while enhancing service retention and profitability.
  • Dealer Relationship Management:
    • Ensure compliance with all PCA policies.
    • Manage dealer network performance against customer satisfaction and reputation standards.
    • Develop structured field visit plans and provide expert advice to dealers.
  • Customer Experience:
    • Initiate and monitor regional plans for CX/NPS improvements.
    • Collaborate with departments to enhance customer satisfaction and training.
  • Problem Solving & Decision Making:
    • Operate within PCA policies and escalate issues promptly.
    • Provide feedback and guidance for network development.
Why Work with Us?

Inchcape is a global company that brings mobility to the world's communities. We have a diverse portfolio spanning distribution, fulfillment, retail, and financial services. As a Regional Field Representative, you will be part of a vibrant and dynamic team that values innovation, customer satisfaction, and continuous improvement.

We offer opportunities for professional growth and the chance to be a key player in the automotive industry. Our benefits include flexible work policies, additional days off, and access to our employee benefits program.

Requirements:
  • Essential:
    • 3+ years of rep/sales experience.
    • Proven senior relationship management and sales skills.
    • Ability to build and maintain business relationships within a dealer network.
  • Desirable:
    • Experience in the automotive and LCV industry.
    • Experience in a Franchise or Distributor Retail Network environment.

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