Assistant Venue Manager
1 month ago
We are seeking a highly motivated and experienced Assistant Venue Manager to join our team at The Star Gold Coast. As a key member of our operations team, you will be responsible for assisting the Venue Manager in the day-to-day operation of our venues, providing effective management of a dynamic team, and ensuring exceptional guest experiences.
Key Responsibilities- Maintain a high level of guest focus in all services, ensuring that guest service delivery is effective and efficient
- Oversee operational functions, including rostering requirements, standard operating procedures, training, and performance management
- Ensure compliance with the Responsible Service of Alcohol and relevant provisions of the Liquor Act
- Assist with the selection, training, and development of the team to ensure timely recruitment and career growth opportunities
- Assist the Venue Manager to achieve operational and financial targets
- Food and Beverage leadership experience with a thorough knowledge of food and beverages
- A passion and enthusiasm for the hospitality industry and leading operational teams to deliver great guest experiences
- Ability to communicate effectively with a diverse range of guests and team members
- Highly organized, accountable, and eager, with a high attention to detail
- Accreditation in Responsible Service of Alcohol – RMLV/Approved Manager an advantage
We are looking for someone who is passionate about delivering exceptional guest experiences and has a strong background in food and beverage operations. You will be a natural leader, with excellent communication and interpersonal skills, and a proven ability to work collaboratively with a large and diverse team.
What We Offer- A permanent, full-time position
- Up to 30% staff discounts across our award-winning venues at all 3 of our world-class properties
- Discounted parking available
- Free meal on shift with a new menu every day
- Lifestyle and wellbeing discounts
- Career development, training, and courses via The Star Academy
- Generous Paid Leave for primary and secondary carers
- Excellent growth opportunities both personally and professionally
- Group-wide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender, and Indigenous
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