Assistant Venue Manager

1 month ago


Gold Coast, Queensland, Australia The Star Gold Coast Full time
About the Role

We are seeking a highly motivated and experienced Assistant Venue Manager to join our team at The Star Gold Coast. As a key member of our operations team, you will be responsible for assisting the Venue Manager in the day-to-day operation of our venues, providing effective management of a dynamic team, and ensuring exceptional guest experiences.

Key Responsibilities
  • Maintain a high level of guest focus in all services, ensuring that guest service delivery is effective and efficient
  • Oversee operational functions, including rostering requirements, standard operating procedures, training, and performance management
  • Ensure compliance with the Responsible Service of Alcohol and relevant provisions of the Liquor Act
  • Assist with the selection, training, and development of the team to ensure timely recruitment and career growth opportunities
  • Assist the Venue Manager to achieve operational and financial targets
What We're Looking For
  • Food and Beverage leadership experience with a thorough knowledge of food and beverages
  • A passion and enthusiasm for the hospitality industry and leading operational teams to deliver great guest experiences
  • Ability to communicate effectively with a diverse range of guests and team members
  • Highly organized, accountable, and eager, with a high attention to detail
  • Accreditation in Responsible Service of Alcohol – RMLV/Approved Manager an advantage
About You

We are looking for someone who is passionate about delivering exceptional guest experiences and has a strong background in food and beverage operations. You will be a natural leader, with excellent communication and interpersonal skills, and a proven ability to work collaboratively with a large and diverse team.

What We Offer
  • A permanent, full-time position
  • Up to 30% staff discounts across our award-winning venues at all 3 of our world-class properties
  • Discounted parking available
  • Free meal on shift with a new menu every day
  • Lifestyle and wellbeing discounts
  • Career development, training, and courses via The Star Academy
  • Generous Paid Leave for primary and secondary carers
  • Excellent growth opportunities both personally and professionally
  • Group-wide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender, and Indigenous


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