
Administrative Key Support Specialist
7 days ago
We seek an experienced administrator to provide key support to our Asia Pacific Sales team and customer base.
This is an exciting opportunity for someone who enjoys working in a fast-paced environment and delivering exceptional customer experiences.
- Manage the global educational program through correspondence with universities and students, issuance of educational licences and extensions annually, and collaboration with the marketing team to grow and improve the program.
- Issuance and administration of commercial licences within the APAC region, and assistance with customer licence-related queries.
- Provide administrative support to the APAC sales team by preparing quotes, updating customer records in the CRM, and liaising with customers and other internal teams.
- Undertake sales enablement tasks such as sending monthly pre-renewal notifications, responding to incoming sales enquiries, and completing accounts receivable follow-ups.
The ideal candidate will possess excellent communication skills, both written and oral, and be able to work independently while taking direction well.
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