
Key Administrative Support Role
1 week ago
Administrative Assistant Job
We offer a unique opportunity for an administrative professional to join our team. This role will involve providing exceptional support to our clinical staff, ensuring seamless day-to-day operations and fostering a positive work environment.
- Process payments and claims for Medicare, DVA, WorkCover and ADF/OA via HICAPS, PRODA, BUPA iRBS and WorkCover QLD portal;
- Meet and greet clients and their families with warmth and compassion, offering tea/coffee on arrival;
- Diary management for the clinical team;
- Sending correspondence to GP's, specialists and other third-parties;
- Scanning and uploading correspondence and ensuring details are correct and up to date;
- Promote a positive team culture and professional image;
- Maintain confidentiality at all times;
- Support social media marketing;
- Support the Practice Manager with any additional tasks as required.
Requirements
- Superior organisational and time management skills with the ability to multitask under pressure, with excellent attention to detail;
- Kind, caring and compassionate nature;
- Outstanding interpersonal and communication skills when liaising with clients, families, staff, referrers and other health professionals;
- The ability to work autonomously, but also take initiative and direction when required;
- Previous mental health and/or allied health administration experience (preferred);
- Medicare, DVA, WorkCover and ADF/OA via HICAPS, PRODA, BUPA iRBS and WorkCover QLD and Private Health Insurance claiming experience (preferred);
- Experience with PracSuite or similar practice management software (preferred);
- Experience with MAC (preferred), Microsoft Office (essential).
Benefits
- No weekend or public holiday work;
- Monday to Friday schedule;
- Two weeks over the Christmas/New Year period off for relaxation and spending quality time with loved ones;
- Part-time position with a minimum of 12 hours per week.
Required Experience
- Medical administrative support: 2 years (required);
- Microsoft Office: 3 years (required);
- Australia work authorisation: required.
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