Assistant Manager
4 days ago
SOFITEL is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our Front Office department, you will be responsible for overseeing the daily operation of our Front Office and Concierge teams, ensuring exceptional guest service standards are maintained throughout the guest's stay.
Key Responsibilities:- Guest Service Excellence: Ensure effective supervision of all guest arrivals and departures, maintaining high standards of service and ensuring guest satisfaction.
- Operational Efficiency: Utilize Opera software to ensure accuracy in use and produce reports to meet operational needs, streamlining processes and improving efficiency.
- Team Leadership: Supervise lobby services, including Concierge and lobby table service, ensuring seamless guest experiences and efficient operations.
- Communication and Liaison: Regularly liaise with Engineering and Housekeeping departments to ensure requests are completed quickly, prioritizing guest needs.
- Loyalty Program Promotion: Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program, enhancing guest engagement and loyalty.
- Public Area Maintenance: Ensure public areas are clean and well-presented, with regular monitoring to maintain high standards.
- Management Presence: Ensure management support and presence is visible on Front Desk and in the lobby during key times, maintaining a strong leadership presence.
- Reservations and Yield Management: Daily liaison with the Reservations office to ensure accuracy in room allocation and maximize yield, optimizing revenue.
- Emergency Response: Assume responsibilities as Chief Fire Warden and primary First Aid officer as required, ensuring a safe and secure environment for guests and staff.
- Staff Development: Openly communicate with staff, providing regular training and feedback to enhance performance and growth.
- 2+ years of previous leadership experience in a hotel Front Office department.
- Passion for providing an exceptional guest experience.
- Able to work a flexible 24/7 rotating roster, including mornings, nights, weekends, and public holidays.
- Experience with Opera software desirable.
- First aid and Responsible Service of Alcohol certifications desirable.
As a member of the Accor group, you will also be part of the ALL Heartists program, enjoying preferential rates in hotels and exclusive discounts with a wide range of partners.
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Assistant Manager
20 hours ago
Noosa, Queensland, Australia SOFITEL Full timeAssistant Manager Job DescriptionAt Sofitel, we're committed to providing exceptional guest experiences. As an Assistant Manager, you'll play a key role in overseeing the daily operation of our Front Office and Concierge teams.Key Responsibilities:Guest Service Standards: Ensure seamless guest arrivals and departures, maintaining high service standards...
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Assistant Manager
2 days ago
Noosa, Queensland, Australia SOFITEL Full timeAssistant Manager Job DescriptionSOFITEL is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our Front Office department, you will be responsible for overseeing the daily operation of our Front Office and Concierge teams.Key Responsibilities:Guest Experience: Ensure exceptional guest service standards are...
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Assistant Manager
6 days ago
Noosa, Queensland, Australia SOFITEL Full timeAssistant Manager Job DescriptionSOFITEL is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our Front Office department, you will be responsible for overseeing the daily operation of our Front Office and Concierge teams, while also supporting the Guest Experience, Reservations, and Night Audit functions.Key...
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Assistant Manager
5 days ago
Noosa, Queensland, Australia SOFITEL Full timeAssistant Manager Job DescriptionSOFITEL is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our Front Office department, you will be responsible for overseeing the daily operation of our Front Office and Concierge teams, ensuring exceptional guest service standards are maintained throughout the guest's stay.Key...
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Home Care Assistant
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Hotel Operations Manager
2 weeks ago
Noosa, Queensland, Australia SOFITEL Full time{"Job Title": "Assistant Manager", "Job Description": "Role OverviewAs a key member of our Front Office team, you will be responsible for overseeing the daily operation of our resort community. Your duties will include effective supervision of guest arrivals and departures, ensuring exceptional service standards are maintained throughout the guest's stay.Key...
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Noosa, Queensland, Australia Ozcare Full timeAbout OzcareOzcare is a leading provider of aged care services, dedicated to delivering high-quality care and support to our clients.Job SummaryWe are seeking a skilled and compassionate Registered Nurse to join our team at Ozcare. As a Registered Nurse, you will play a vital role in providing exceptional care and support to our clients, working closely with...
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Nurse Care Coordinator
3 weeks ago
Noosa, Queensland, Australia Ozcare Full timeAbout the RoleWe are seeking a dedicated and compassionate Registered Nurse to join our team at Ozcare. As a key member of our clinical team, you will play a vital role in delivering high-quality care to our clients.Key ResponsibilitiesClient Care Coordination: Coordinate client care needs, including assessment, case management, and developing individualized...
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Nurse Care Coordinator
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Noosa, Queensland, Australia Ozcare Full timeOzcare is seeking a dedicated Registered Nurse to join our team at Noosa Heads Aged Care facility. As a key member of our clinical team, you will be responsible for coordinating client care needs, including assessment, case management, and developing individualized care plans. You will work closely with the clinical management team to ensure comprehensive...
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Demi Chef
2 days ago
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