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Customer Service Representative

2 months ago

Rockhampton, Queensland, Australia Telstra Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our retail team as a Part Time Sales Associate. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experience to our customers.

Key Responsibilities
  • Customer Service
    • Provide personalized service and advice to customers to meet their individual needs
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Sales and Merchandising
    • Upsell and cross-sell products and services to customers
    • Maintain a thorough knowledge of our products and services to provide expert advice to customers
  • Store Operations
    • Contribute to a positive and productive store environment
    • Participate in visual merchandising and store displays to create an engaging customer experience
Requirements
  • Customer Service Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing situations
  • Sales and Merchandising Skills
    • Proven sales experience and ability to meet sales targets
    • Knowledge of retail products and services
  • Availability
    • Availability to work a variety of shifts, including weekends and public holidays
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Career Development
  • A Dynamic and Supportive Work Environment