Customer Service Representative

2 months ago


Rockhampton, Queensland, Australia Telstra Corporation Full time
Telstra Retail: Full Time Customer Service and Sales Consultant

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

Job Description

About the Role

This is an exciting opportunity to join a dynamic and fast-paced retail environment where you will have the chance to work with a variety of customers and provide tailored solutions to meet their needs.

Key Responsibilities

  • Provide exceptional customer service and sales experiences to customers
  • Build strong relationships with customers to understand their needs and preferences
  • Identify and recommend products and services that meet customer needs
  • Meet and exceed sales targets and key performance indicators
  • Participate in ongoing training and development to enhance sales and customer service skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive team environment
  • Continuous training and development to enhance sales and customer service skills

About Us

Telstra Corporation is a leading telecommunications company that provides a range of products and services to individuals and businesses. We are committed to delivering exceptional customer experiences and building strong relationships with our customers.

Requirements

  • Previous experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Strong sales and customer service skills
  • Ability to meet and exceed sales targets and key performance indicators


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