Customer Service Representative
4 weeks ago
About the Role
We're looking for a talented individual to join our Noosa store team as a Customer Service Representative. As the face and voice of Telstra, you will deliver personalised service and advice to our customers, uncovering their individual needs and matching them with great solutions.
On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go – it's a job with plenty of challenge and variety to keep things interesting.
What You'll Bring
To succeed in this role, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people. You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs.
About Telstra
We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
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