Safe Passenger Experience Officer
3 days ago
Customer Service Representative Opportunity
We are seeking a Customer Service Representative to provide exceptional service to our passengers at Redcliffe Station.
The successful candidate will be responsible for ensuring a safe and enjoyable experience for our passengers, answering questions about services, transport connections, local attractions, and ticketing.
Key duties include:
- Monitoring and coordinating bus services in accordance with the approved timetable;
- Ensuring seamless connections with other Transperth Services;
- Driver support and assistance when requested;
Requirements:
- Own reliable transportation and license;
- Excellent communication skills and clear telephone manner;
- Ability to assess situations and make quick decisions;
- Ability to negotiate and resolve conflicts;
About Us
As a member of our team, you will be part of an innovative company that delivers public transport solutions, attracting passengers with ease of use, reliability, convenience, and safety.
We are committed to providing meaningful and sustainable employment opportunities, free from barriers, supporting and celebrating the diverse talents of our team members.
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