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Logistics Coordinator

2 months ago

Mulgrave, Victoria, Australia Amazon Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Coordinator. As a key member of our logistics team, you will play a critical role in ensuring the smooth delivery of packages to our customers.

Key Responsibilities
  • Customer Support: Provide real-time support to customers in our delivery stations, ensuring they receive their packages on time and with a smile.
  • Issue Resolution: Resolve customer issues promptly and effectively, using your problem-solving skills and knowledge of our logistics operations.
  • Communication: Communicate with customers, warehouse teams, and delivery partners to ensure seamless delivery operations.
  • Logistics Expertise: Develop in-depth knowledge of our supply chain and local delivery connections to provide expert support to customers.
What You'll Need
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Customer Service Experience: Previous experience in customer-facing roles is essential.
  • Communication Skills: Excellent verbal and written communication skills are necessary to effectively interact with customers and team members.
  • Flexibility: Ability to work a flexible schedule, including weekends and holidays.
Why Join Amazon?

At Amazon, we are committed to being Earth's most customer-centric company. Our Customer Service team is dedicated to providing exceptional support to our customers, and we need talented individuals like you to help us achieve this goal.